Heye Remote Service:
Our experts - only one call away!

In the day-to-day work of a glass plant special expertise is often necessary, not only when production is interrupted but also when new technologies are being implemented or plant performance is being pushed to the next level. Heye offers technical service by Glass People that are highly skilled experts to support its customers in case of any technical problems in the production process.

Our Remote Services

  • Process trouble shooting
  • Advice on parameter setups
  • Assistance with repairs
  • Software updates and upgrades
  • Phone support service

Your benefits

  • Prompt and direct urgent assistance in the event of malfunctions
  • 24/7 emergency hotline
  • Increased system uptime paired with shorter downtimes and the resulting cost reductions
  • Usage of modern communication technologies
  • Reduced need for on-site technician calls

Contact & Support

During normal office hours
(9 a.m. to 5 p.m. CET) you can
reach our technical support by

+49 5724 26-664

Contact via E-Mail

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Please use our callback service!