Passion & Experience: A full range of expert services


Specialist knowledge and expertise is necessary to help implement new technology or processes and to improve production efficiency. We provide you with expert services for anything from plant audit to production support, from project management for the construction of a new plant to technical assistance in improving existing output efficiency. We can train your staff in our own dedicated training centre or on-site, in the environment in which they actually work.


The Glass People of Heye are your production experts to meet the future challenges!


  • Expert services from plant audit to production support
  • Project management for greenfield projects and modernisations
  • TAA - Technical assistance to improve plant efficiency
  • Hot End engineering
  • Training center and on-the-job-training in glass plants
  • Heye Remote Support Services
  • Heye Engineering Competence
  • 40 years of cooperation: Sivesa and Heye International
  • HiTRUST Greenfield Projects
  • Passion and experience: A full range of expert services
  • How is container glass produced?
  • HiTRUST: Expert Services
  • HiTRUST: Plant concept and layout
  • installation phase
  • HiTRUST: Production Competence
  • Shipment of IS-Machine
  • HiTRUST expertise on site
  • HiTRUST: Performance Test
  • HiTRUST expertise on site
  • installation phase
  • Heye Glass People
  • Heye Glass People
  • installation phase
  • installation phase

Heye Service Cycle -
consisting of the following steps

  • Expert consultancy to develop the best solutions jointly
  • Supervision of installation and commissioning for a successful start-up education and training to prepare the team
  • Production support to solve day-to-day problems
  • Mould design support to achieve the best results
  • Delivery of parts and components - fast and flexible
  • Fast and professional repairs
  • Plant audits to evaluate performance and make dedicated proposals for technical assistance
  • Modernisation of plants and upgrade of machines and equipment to increase productivity

The Service Cycle is based on

  • TAA - Technical Assistance Agreement
  • 24/7 emergency hotline
  • NNPB/PB/BB process experience
  • Glass chemistry know-how

Contact & Support

In case of questions or enquiries please contact us!

+49 5724 26-0

Contact via E-Mail

24/7 Emergency Hotline


Outside the business hours (5 p.m. to 8 a.m. CET) you can contact us on our mobile 24/7 Emergency Number:

+49 163 68 26 360